Privacy Policy
Richard Winter - Surrey Property Search is committed to ensuring that your privacy is protected and our use of your personal information is governed by this Privacy Notice. This privacy notice aims to give you information on how Richard Winter - Surrey Property Search collects and processes your personal data through your use of this website.
It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.
We will collect your full name and contact details (such as phone number, email address and postal address) from you whenever you engage with us.
If you are a client, we will require additional information relating to your identity. This will include one form of photographic evidence, one form of documentation with proof of your place of residence, as well as financial information such as your source and proof of funds.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us using the following contact details:
lucy@richard-winter.com
07903 040844
We will use your personal information so that we can operate as an efficient and effective business. We use your information to:
deliver a contracted service to you
to comply with a legal obligation
where necessary for our legitimate interests
We will only use your information as stated above. We have implemented technical, administrative and physical procedures to protect your information from misuse, loss or alteration. We keep personal information only for as long as deemed reasonably necessary and in accordance with all statuary and regulatory obligations.
Complaints
If you wish to make a complaint on how we have handled your personal information, please e-mail lucy@richard-winter.com and we will investigate the matter and report back to you.
If you are not satisfied with our response to your complaint or believe our processing of your information does not comply with data protection law, you have the right to make a complaint to the Information Commissioner's Office at www.ico.org.uk.
Changes to our privacy notice
We keep our privacy notice under regular review and we will place updates on our website. This privacy notice was last updated on 21/05/21.